「人臉驗證」是每一位橘齡交友用戶註冊時必須完成的步驟，可讓您向潛在配對對象證明，您是照片中的本人。如要通過驗證，您必須根據App註冊流程引導上傳清晰臉孔之照片，並開啟相機拍攝您的臉，我們將藉由臉部辨識技術來比對您的檔案照片。「人臉驗證」功能塑造 橘齡交友 成為一個安心、真誠的社群，謝謝你們與橘齡交友一同打造更安全的交友環境！提醒您，每一位用戶雖然都是經由人臉驗證進入，但是該驗證並不表示該 橘齡交友 使用者提供的所有資訊皆是真實訊息，也不該用來取代您的最佳判斷力。
如何驗證我的照片？
要完成「人臉驗證」，您必須採取以下措施並提供系統要求的照片：
1. 開啟 橘齡交友，點選註冊
2. 填寫完基本資訊後，系統自動引導您至「人臉驗證」畫面
3. 請上傳有您清晰五官之個人照片
4. 若尚未允許 橘齡交友 存取您的相機，請同意您的相機存取權限
5. 將臉部對準在模型人像之內，保持不笑表情，點選拍攝
6. 將臉部對準在模型人像之內，請做露齒微笑表情，點選拍攝 通常只需幾秒鐘，即可完成您的人臉驗證申請。一旦核准後，即可繼續完成用戶資料設定。
為何我的照片驗證申請遭到拒絕？ 以下是幾個常見的原因：
• 臉部並未確實對準畫面指定的範圍之內
• 臉部有遮蔽物或模糊不清
• 週遭亮度不夠及/或不清楚
• 現場拍攝的人與您上傳照片的人不相符
人臉驗證成功後，我之後是否需要再次驗證照片？
如果您欲更改過往通過人臉驗證的照片（第一張照片），您需再進行一次人臉驗證
「人臉驗證」的流程是如何？
「人臉驗證」係比對用戶上傳的大頭照與驗證當下的自拍照片。如果自拍照片中的人同時通過「活體檢測」和「生物特徵比對」步驟，即可通過「人臉驗證」。 「活體檢測」會偵測自拍照片中的臉孔，協助我們確認拍照片由真人現場拍攝，並未經過編輯或竄改。「生物特徵比對」會偵測自拍照片和上傳大頭照中的臉孔，並使用臉部幾何資料確認自拍照片中的人，是否就是上傳大頭照中的本人。 「人臉驗證」確認後，自拍照片不會新增至您的檔案；但我們會妥善保存兩張您的自拍照片，用於稽核和相關管理作業。
我的「人臉驗證」資訊會用在哪裡？
您的臉部幾何資料僅使用於 「人臉驗證」。系統不會新增自拍照片至您的檔案；但我們會妥善保存兩張您的自拍照片，用於稽核和相關管理作業。 為了完成「人臉驗證」，我們會將您的人臉資料傳送給簽約合作之第三方廠商LuxandCloud API（Luxand），分析您的臉部幾何資料和截圖，驗證後Luxand將刪除您的照片資訊，而橘齡交友將妥善保存您的兩張自拍照片於GoogleCloud Platform(GCP)的資料庫。 若想進一步瞭解Luxand的隱私權實際作法，請詳Luxand Cloud API網站
「人臉驗證」 完成後將保留哪些資訊？
為了稽核及管理目的，您的兩張自拍照片將在您上傳自拍照片後保留2年時間，若您選擇關閉帳號，自拍照片將於刪除帳號後 60 天內從我們的系統中刪除。我們會保留「人臉驗證」過程的結果（即驗證成功與否），並在帳號關閉後 60 天內從我們的系統中刪除。
我要如何刪除我的「人臉驗證」資訊？
您的「人臉驗證資訊」包括您的兩張自拍照片。關於如何刪除這兩類資料，請參閱以下說明。 您可以寫信聯絡我們的社群團隊 (contact@orangedate.com)，要求我們刪除這兩張自拍照片。但無論如何，我們會您上傳自拍照片後的2年刪除此資訊；或在您關閉帳號時，我們會在60天內刪除此資訊。
「人臉驗證」時遇到問題？
若您在自拍照片時遇到問題，可隨時退出「人臉驗證」流程，再重新開始。如果您遇到任何問題或對「人臉驗證」有任何意見，請隨時與我們聯繫！(contact@orangedate.com)
English version:
Please take the Mandarin version as themain version.
What is "Face Verification"?
"Face Verification" is a step that every Orange Date user must complete during registration. It allows you to prove to potential matches that you are the person in the photo. To pass the verification, you must follow the app registration process to upload a clear photo of your face and enable the camera to capture your face. We will use facial recognition technology to compare the photo with your profile picture.
The "Face Verification" feature makes Orange Date a safe and genuine community. Thank you for helping to create a safer dating environment with Orange Date! Please note that although every user is verified through facial recognition, this verification does not guarantee that all information provided by the Orange Date user is accurate. It should not replace your best judgment.
How do I verify my photo?
To complete "Face Verification", you must take the following steps and provide the photos requested by the system. Open Orange Date and select Register.2. After filling out basic information, the system will automatically guide you to the "Face Verification"screen.3. Upload a personal photo that clearly shows your facial features.4. If you haven't allowed Orange Date to access your camera, please grant camera access permission.5. Align your face within the designated area in the model image, maintain a neutral expression, and take a photo.6. Align your face within the designated area in the model image, make a smiling expression with teeth showing, and take a photo. It usually takes only a few seconds to complete your face verification request. Once approved, you can continue to complete your user profile settings.
Why was my photo verification request rejected?
Here are some common reasons:• The face was not properly aligned within the designated area.• The face was obscured or unclear.• The surrounding lighting was insufficient and/or unclear.• The person in the photo taken at the scene does not match the person in the uploaded photo.
Will I need to verify my photo again after successful face verification?
If you wish to change the previously verified photo (the first photo), you will need to undergo face verification again.
What is the "Face Verification" process?
"Face Verification" compares the user's uploaded profile picture with a selfie taken at the time of verification. If the person in the selfie passes both the "Liveness detection" and "Biometric Comparison" steps, they will pass"Face Verification." "Liveness Detection" detects the face in the selfie to help us confirm that the photo was taken by a real person on-site and has not been edited or altered. "Biometric Comparison" detects the face in the selfie and the uploaded profile picture, and uses facial geometric data to confirm that the person in the selfie is the same as the one in the uploaded profile picture. After face verification is confirmed, the selfie photos will not be added to your profile; however, we will securely store two of your selfies for audit and related management operations.
Please find the following link for more information:Luxand Cloud API Policy
Where will my "Face Verification" information be used?
Your facial geometric data is only used for"Face Verification." The system will not add the selfies to your profile; however, we will securely store two of your selfies for audit and related management operations. To complete "Face Verification,"we will send your facial data to our contracted third-party vendor Luxand CloudAPI (Luxand) to analyze your facial geometric data and screenshots. After verification, Luxand will delete your photo information, and Orange Date will securely store your two selfies in the Google Cloud Platform (GCP) database.
Your face data will be retained for 2 years for audit and management purposes and be deleted from our system within 60 days after your account is closed. We will also retain the "Face Verification" results (i.e., whether the verification was successful) until you close your Orange Date account.
How do I delete my "Face Verification" information?
Your "Face Verification” Information includes your facial geometric data (used for the facial verification check)and your two selfies. To delete these two data types, please refer to the instructions below.
1. You can delete your Orange Date account through the settings page in the app to delete the facial data.
2. You can contact our community team(contact@orangedate.com) to request the deletion of these two selfies.
However, regardless, we will delete this information according to the privacy policy within 2 years after you upload the face data or 60 days after you close the account.
Having questions about "Face Verification"?
If you encounter any problems during the selfie-taking process, you can exit the "Face Verification" process at any time and start over. If you encounter any issues or have any feedback about "Face Verification," please feel free to contact us! (contact@orangedate.com)
